New for Autumn and Christmas 2018!
A gift voucher for our bestselling Signature Brownies, gift wrapped and accompanied by a card for your message.
The vouchers are redeemed by emailing firstname.lastname@example.org and quoting the voucher code and are valid for one year.
The vouchers can be posted direct to you or we can write your message and send your voucher directly to the recipient.
Returns and Exchanges
There are a few important things to keep in mind when requesting either a return or a exchange of a product you purchased. We offer a credit notes for any faulty or unwanted products. Unfortunately unless the product is faulty or damaged no refunds will be accepted. In the case that your Brownies come to you in a condition that you feel is not satisfactory we will ask you tp provide photographic evidence of the fault or damage before returning the product itself. A decision will be made upon receipt of that evidence.
- You have 7 calendar days to contact us regarding your product from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
- Photographic evidence needs to be provided before a decision is applied.
Ship your item back to Us
Firstly Print and return this Returns Form to:
24 Queens Road, Chelmsford, Essex, CM2 6HA
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.